Offerer Profile
Rochester, NY
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7/20/2026
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1
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Posted 7/20/2026, 11:36:50 AM
### Metro Transportation Inc **Address:** 200 Air Park Dr Ste 20, Rochester, NY 14624, USA **Phone:** (585) 328-8030 **Website:** [Website Link](https://mymetrotrans.com/) (or search Google) **Google Rating:** 3.8 ⭐ (121 reviews) **Hours:** - Monday: 7:00 AM – 5:00 PM - Tuesday: 7:00 AM – 5:00 PM - Wednesday: 7:00 AM – 5:00 PM - Thursday: 7:00 AM – 5:00 PM - Friday: 7:00 AM – 5:00 PM - Saturday: Closed - Sunday: Closed **Google Customer Reviews:** > *"One of the best transportation services in Rochester! I highly recommend you give them a try. They are consistent with communication. The drivers are great and very personable and the cars are maintained to a reasonable standard for a comfortable ride. Check them out!"* - **Ulanda** (5 ⭐) > *"Unfortunately I do not have a current vehicle and I need to get to Wilmot Cancer Center for my appointments. I truly can't thank Metro for their kindness. Everyone is beyond professional and truly are very helpful. A huge thank you to Joe, Nicole, CeCe and the entire staff"* - **Kim Bifarella** (5 ⭐) > *"What is wrong with these people? I just read down the reviews in so many people complain about the same thing which I will too. The phone operator literally lies to you and says they’re five minutes away or give us about 15 to 20 minutes every single phone call and they take an hour to get to you or even worse after the appointment take almost 2 hours to pick you up it’s insanity I would like to speak with the owner over this one I wait daily and it’s very frustrating. But really the phone operator lying over and over I call and every single time I get an update their 5 minutes is always 30 actual minutes and if they say give us 25 minutes oh boy I’m waiting 2 hours. Thats going out of the way to lie to consistent clients. Who does the phone operator think she is she hung up on me and my mother? Screw them if I could give 0 stars I would"* - **Steven Santillo** (1 ⭐) **Google Business Profile:** [View on Google Maps](https://www.google.com/maps/place/?q=place_id:ChIJ3Xr56q5M0YkR5jNrpbICBXM) --- *This profile was imported from Google Places to list Rochester local ride and transportation services.*
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